Privacy Policy

Last Updated: December 4th, 2025

The Local Pickup (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us online or in person. By accessing or using our services, you agree to the terms described in this policy.

1. Information We Collect

We may collect the following types of information:

Information You Provide Directly

  • Contact information such as your name, email address, phone number, and mailing address.
  • Consignment-related information including details about items you wish to consign, photos you submit, or forms you complete.
  • Purchase information when you buy an instrument or gear from us.
  • Payment information (processed securely by third-party payment processors; we do not store full payment card details).

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address and general location
  • Browser type and device information
  • Pages viewed and referring websites
  • Cookies or similar tracking technologies (see Section 6)

2. How We Use Your Information

We use the information we collect to:

  • Provide and manage our consignment services
  • Process purchases and transactions
  • Communicate with you regarding inquiries, updates, or customer support
  • Improve our website and user experience
  • Maintain business records and comply with legal obligations
  • Send promotional or marketing communications (you may opt out at any time)

3. How We Share Your Information

We do not sell your personal information. We may share your information only in the following situations:

  • Service Providers: With trusted third parties who assist us (e.g., payment processors, website hosting, analytics services).
  • Legal Requirements: When required to comply with applicable laws, regulations, or legal processes
  • Business Transfers: In the event of a merger, acquisition, or sale of business assets.
  • With Your Consent: When you explicitly authorize us to share information.

4. Data Security

We take reasonable physical, administrative, and technical measures to protect your information from unauthorized access, loss, or misuse. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

5. Your Choices and Rights

Depending on your location, you may have the right to:

  • Access or request a copy of personal data we hold about you
  • Correct or update your information
  • Request deletion of your information
  • Opt out of marketing communications

To exercise these rights, you may contact us at the information below.

6. Cookies and Tracking Technologies

Our website may use cookies, pixels, or similar technologies to:

  • Improve website performance
  • Analyze traffic and usage pattern
  • Enhance your browsing experience

You may adjust your browser settings to refuse cookies, though some features of the site may not function properly as a result.

7. Third-Party Links

The Local Pickup’s website may contain links to external websites. We are not responsible for the privacy practices or content of those third parties. We encourage you to review their privacy policies separately.

8. Children’s Privacy

Our services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children. If we learn that we have collected such information, we will delete it promptly.

9. Changes to This Policy

We may update or modify this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. Continued use of our website or services after changes means you accept the revised policy.

10. Contact Us

If you have questions about this Privacy Policy or would like to exercise your privacy rights, please contact us:

The Local Pickup
Email: gear@thelocalpickup.com
Phone: 803-339-6590
Website: TheLocalPickup.com

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